Privacy Policy

Earth Mama respects the privacy of every user of the website. The privacy policy section outlines the information Earth Mama may collect and store and how it will be used. Please read the following terms to understand how we collect your personal data.

1. Data that we collect and why we use them

We only collect necessary data to improve the experience of users and customers (traffic analysis). We use Google Analytics (GA) to track user activity. GA records data such as your geographic location, your device, your web browser, your operating system and your computer’s IP address without identifying you to us.

Every user can browse this website without providing any personal data. We will only need your necessary personal data when you register as a member make a product order or request or if you choose to receive our newsletter. The necessary data for each transaction is your name, a fixed telephone number, address (street, city, postal code), order sending address and document type (receipt, invoice). At the same time, we voluntarily ask for some information such as a mobile phone number, in order to be able to have direct communication about your order. Receipt data: If we issue an invoice, we need the company name, VAT number and its registered office address.

2. Data controller

For the purposes of data protection, the data controller is “ΕΛΕΝΗ ΔΗΜ. ΚΟΡΟΒΕΣΗ” trading under the name “Earth Mama” (Tax Reg. No EL143549745, Tax Office DOI Kifisias) having its registered office in Alonion 42, Kifisia, 14562, Athens, Greece. Should you wish to contact us regarding your privacy or if you have any questions regarding how we use your personal data you can find our contact information on the Contact page.  

3. Your rights

1. The right to be informed: we have an obligation to inform you about what personal data we collect, the purpose of your data processing, how we use them and which third parties we distribute them to.
2. The right of access: you have the right to access and receive a copy of your personal data, and other supplementary information.
3. The right to rectification: you have the right to have inaccurate personal data rectified, or completed if it is incomplete.
4. The right to erasure: you have the right to request for your personal data to be erased, also known as the right to be forgotten, and we will proceed to erase them without undue delay.
5. The right to restrict processing: you have the right to request the restriction or suppression of your personal data when you have a reason to do so.
6. The right to data portability: you have the right to request to receive personal data you have provided to us in a structured, commonly used and machine readable format. You also have the right to request that we transmit this data directly to another controller.
7. The right to object: you have the right to object to the processing of your personal data in certain circumstances, such as direct marketing.
8. Rights in relation to automated decision making and profiling: you have the right not to be subject to a decision that affect your legal rights based solely on automated processing and profiling.

If you wish to withdraw your consent from all our newsletter and your consent to the use of your Personal Data for marketing, promotional products and/or services, then you can use the unsubscribe link as indicated in the messages you have received. Alternatively, you can contact us by e-mail or by phone.

 Please note that we may need to ask you to verify your identity before proceeding with any of the above-mentioned requests.

4. Right to report

If you believe your data to be used unlawfully you have the right to report this to the Hellenic Data Protection Authority (Leof. Kifisias 1-3, PC 11523, Athens Greece, Tel: +30 2106475600, email: contact@dpa.gr).

5. Retention of your personal data

We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law.

6. Third party personal data processors

We will never sell or distribute your personal data. We use a number of third parties to process personal data for us. These Third-party personal data processors are compliant with the relevant legislation. 

7. Data breaches

Should our database or any third-party data processing data base be violated we will report the breach to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that the personal data stored in recognisable form, have been stolen.

Cookie Policy

1. Introduction

www.earthmama.gr uses cookies to distinguish you from other users of our site, provide you with a good experience when you browse our site, linking and moving to pages and also allows us to improve our site. Cookies allow you to enjoy some features (such as storing basket contents), use social sharing (for Facebook, Instagram, etc.) as well as personalising messages and displaying ads according to your interests (both on our website and on others). They also help us understand how the website is used.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the website, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the website after the date such revised Cookie Policy is posted.

You can learn more about cookies and how we use them below:

2. What are Cookies

A “cookie” is a string of information which assigns you a unique identifier stored on your computer’s web browser that can be removed at any time. Your browser then provides that unique identifier to use each time you submit a query to our website. We use cookies on the website to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the website, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

3. What types of Cookies do we use

The following types of cookies may be used when you visit the website:

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the website won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Analytics Cookies

Analytics cookies monitor how users reached the website, and how they interact with and move around once on the website. These cookies let us know what features on the website are working the best and what features on the website can be improved.

Personalisation Cookies

Personalisation cookies are used to recognize repeat visitors to the website. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the website.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the website so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the website and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the website by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

4. How to manage cookies by configuring the browser

We ask you for your consent to use cookies when you visit our website. If you want to change your mind about this, you can do this by vising the relevant banner.

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome)

Blackberry

Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

5. List of Cookies that we use

Cookie Settings

WordPress Users Cookie

WordPress will not be able to function Without these cookies. They are also session cookies as they expire once the user logs out or exits the page.

wordpress_[hash]: to store the authentication details on login. The authentication details include the username and double hashed copy of the password. However, this usage of the cookie is limited to the admin console area, the backend dashboard of the website. 

wordpress_logged_in_[hash]: to indicate when you are logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in.

wordpress_test_cookie: to check if the cookies are enabled on the browser to provide appropriate user experience to the users. This cookie is used on the front-end, even if you are not logged in.

wp-settings-{time}-[UID]: to customize the view of your admin interface and the front-end of the website. The value represented by [UID] is the individual user ID of the user as given to them in the users’ database table.

These cookies are strictly necessary without which the website will not function properly.

WordPress Commenters Cookies

These cookies can also be classified as persistent cookies as they expire in almost a year after loading on the visitor’s system.

comment_author_[hash]: remembers the value entered into the comment form’s name field.

comment_author_email_[hash]: remembers the value entered into the comment form’s email field.

comment_author_url_[hash]: remembers the value entered into the comment form’s URL field.

Commenters cookie is only activated if the users give their consent to save the details.